Date of last update: 22 April 2024




The terms "personal data", "processing", "restriction of processing", "controller", "recipient" used in this Information on the processing of personal data ("Information") have the meaning ascribed to them by the General Data Protection Regulation.

This Notice is made in accordance with the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC ("General Data Protection Regulation") and covers personal data collected and processed through the website ("Website").

1. Identity and contact details of the personal data controller

INNOVATION NEEDS ("theCompany") is your personal data controller with respect to your personal data collected and processed through the Web-site.

You can contact us at any time at the following e-mail address: What personal data do we collect and where do we get it from?

The personal data we collect about you ("Collected Data") through the Wb-site are as follows:

1. Basic data about you - first and last name;

2. Contact data - email address and/or postal address, telephone number;

3. Analytical data - collected from your visits to the website, such as access times, pages viewed, URLs clicked, your behaviour on the website using advertising solutions provided by Google AdWords, Facebook Ads and AdRoll. However, the data collected in this way is anonymised and does not lead to your identification.

Your Basic Data and Contact Data are collected directly from you via the Website when you register for an account on the Website or when you use the contact form on the Website.

Analytical data is collected automatically during your visits to the website. processing and legal basis

We process Basic Data about you and your Contact Data for the following purposes and based on the following legal grounds:

To provide you with the services we make available to you through the Website. In this case, the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to the conclusion of a contract. If you do not provide us with this data, we will not be able to provide you with the services on the Website.

To communicate with you, including to respond to your questions and requests, to send you important notices, for example regarding changes to our terms, conditions and policies, and to send you technical notices, updates to orders placed on the Website, security alerts and support messages. In these cases too, the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract. If you do not provide us with this data we will not be able to communicate with you and send you important notifications about order status, updates or support messages, which may in some cases lead to delays in fulfilling orders.

To comply with our legal tax and or accounting obligations and, where applicable, to comply with requests or demands imposed by public authorities, courts or arbitrators, to investigate and take appropriate action against users who violate rules imposed by us or who engage in conduct that is illegal or harmful to others or to the property of others. In these situations, the processing is necessary to fulfil a legal obligation incumbent on the Company. When we process Data collected pursuant to the fulfilment of a legal obligation, we will inform you of the consequences of failure to comply with this obligation.

We process Analytical Data to monitor and analyze trends, usage and activities associated with our products and services so that we can understand which of our products are of most significant interest to you and to improve the design and content of the Website. In this case, the basis for the processing is the legitimate business interest of the Company to improve its business and to provide you with services and products through the Website that meet your wishes and preferences.

Your consent may be required to use the Data collected for one or more of the purposes specified above. Please see the Your Rights section for information about the rights you have when we process your data based on your expressed consent.

Recipients or categories of recipients of personal data

The data collected is shared by the Company with our agents and suppliers (such as courier companies that provide shipping for the products you order through the Website, including those who provide us with technical services such as data analysis, hosting and technical support, consultants, experts, and auditors.

Transfers outside the European Economic Area

The Company does not transfer the Collected Data outside the European Economic Area.

How long do we keep your personal data?

The Company retains the Collected Data for as long as necessary (a) to comply with the law; (b) to provide you with access to our products and services on the Website.

Data subjects'rights

The Company wishes to assure you that you will have our support to exercise in good faith and reasonably your rights under the General Data Protection Regulation.

  • In this regard we inform you that you have the right:

- Refuse the processing of Data collected for direct marketing purposes;

- request from the Company information about the processing of your personal data, including to receive a copy of your personal data that the Company holds;

- request the correction and/or deletion of your personal data;

- request restriction of the processing of your personal data or object to the processing;

- withdraw your consent to the processing of your personal data (if the Company processes your personal data on the basis of your consent);

- request to receive or transmit to another organisation, in an electronically processable form, the personal data you have provided to the Company; and

- lodge a complaint with the National Supervisory Authority for Personal Data Processing at B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania, e-mail address: when you consider that your data protection rights are being violated or if you have suffered as a result of the unlawful processing of your personal data.

o If you wish to exercise your rights, please let us know by contacting us by entering the e-mail address

- What happens if you do not want to provide us with your personal data?

To the extent that you do not wish to provide us with your personal data, if you object to the processing of your personal data by the Company or if you withdraw your consent we will respect this choice in accordance with legal obligations. This could mean, however, that we are unable to carry out the actions necessary to achieve the processing purposes described (see "Purpose of processing and legal basis") or that you will not be able to use the services and products offered by us.